Privacy

This privacy policy details how Mr.Forex uses and protects any information you provide when using this website. If you continue to browse or use this website, you agree to comply with and be bound by the following privacy policy, which governs the relationship between Mr.Forex and you along with our terms of use.

This privacy notice applies to any Mr.Forex website, application, service, or tool that references this privacy notice (collectively referred to as "Services"), regardless of how you access or use them, including through mobile devices.

Before agreeing, please carefully review the entire privacy policy of the website. By viewing or using any part of this website, you agree to comply with the full privacy policy of the website.

The terms "Mr.Forex," "this website," "the site," "we," or "us" refer to the owner of this website. The term "you" refers to the users or viewers of this website.

Mr.Forex is committed to ensuring that your privacy is protected in accordance with this privacy policy. If we ask you to provide certain information that can identify you while using this website, you can rest assured that it will only be used in accordance with this privacy policy.

Mr.Forex may update this policy from time to time by updating this page, and by providing any information to Mr.Forex, you accept such changes. You should regularly check this page to see any changes.

1. What is personal information

Personal information refers to information related to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, online identifier, or by one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

We do not consider personal information to include information that has been anonymized or aggregated in such a way that it can no longer be used to identify a specific individual, whether in combination with other information or otherwise.

We collect personal information when you use our services.

2. What do we collect

Providing all personal information is voluntary, but it may be a necessary condition for using our services (such as registering an account).

We may collect the following personal information: 

  1. Identification details, such as name, age, etc.
  2. Contact information, including email address, phone number, etc.
  3. Demographic information, such as postal codes, preferences, interests, etc.
  4. We collect and process information as required or authorized by applicable national laws to verify or identify you, or to verify the information we collect.
  5. Any information you provide while using our services (community discussions, contact forms, trading account connections, etc.).

3. Personal Information We Automatically Collect When You Use Our Services

We collect information about your interactions with our services and communications with us. This is the information we receive when you access our services using devices (including mobile devices). This information may include, but is not limited to, device ID or unique identifiers, device type, and unique device tags.

Location information. Please note that when using mobile devices, you can control or disable the use of location services for any application in the device's settings menu.

Computer and connection information, such as page view statistics, traffic between sites, referral URLs, advertising data, IP addresses, browsing history, and web log information.

4. Personal Information Collected Using Cookies and Similar Technologies

We use cookies, web beacons (or pixels), unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take while using our services, our advertisements, or email content.

We use Google Analytics, which is a web analytics tool from Google Inc., to fully design and continuously optimize our website. Google Analytics uses cookies and creates anonymous usage profiles to analyze your usage of our website. Information stored in such cookies (such as browser type/version, operating system used, referring URL, host name of the accessing computer, server request time) is typically transmitted and stored on Google's servers.

5. How We Use Cookies

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file will be added, and the cookie helps analyze web traffic or notifies you of the time you visit a specific site. Cookies allow web applications to respond to you. As an individual, web applications can tailor their operations by collecting and remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze web traffic data to improve our website to meet customer needs. We only use this information for statistical analysis purposes and then delete the data from the system.

In general, cookies help us provide a better website, allowing us to monitor the pages you find useful and the ones you do not like. Cookies do not allow us to access any information on your computer or any information you do not choose to share with us. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but if you wish, you can usually modify your browser settings to reject cookies. This may prevent you from fully utilizing the features of the website.

6. Personal Information Collected from Other Sources

We allow you to share information with social media websites, or to create your account using social media websites or connect your account with the respective social media websites. These social media websites may allow us to automatically access certain personal information about you that they hold (for example, the content you view, the content you like, and information about the ads you are shown or click on). You can control the personal information you allow us to access by using the privacy settings on the applicable social media websites and granting us permission when you authorize us to access the personal information they hold about you. By linking your account with the account managed by the social media website and authorizing us to access this information, you agree that we may collect, use, and retain the information provided by these social media websites in accordance with this privacy notice. We may also use various plugins or other technologies from social media websites. If you click on a link provided by a social media plugin, you are voluntarily establishing a connection with the respective social media website.

If you provide us with personal information about others, you must do so only with that person's authorization. You should inform them how we collect, use, disclose, and retain their personal information according to our privacy notice.

7. How We Use the Information We Collect

We need this information to understand your needs and provide you with better services, particularly for the following purposes: 

  1. Internal record keeping.
  2. Provide customer service.
  3. Improve our products and services.
  4. Regularly send promotional emails about new products, special offers, or other information that we think you may be interested in, using the contact information you provided.
  5. Send emails/notifications to you based on your account settings.
  6. Provide a personalized experience on our website based on your interests (including advertising and marketing).
  7. Detect, prevent, mitigate, and investigate fraud or illegal activities.

8. How to access, control, and correct your personal information

We respect your rights under applicable law to access, correct, request deletion, or request restrictions on our use of your personal information. We also take measures to ensure that the personal information we collect is accurate and up to date.

You have the following rights regarding our processing of your personal data: 

  1. Right of access
  2. Right to rectification
  3. Right to deletion
  4. Right to restrict processing
  5. Data portability rights
  6. Right to object (in the case of processing your personal data based on our legitimate interests, such as direct marketing)
  7. The right to withdraw consent in the context of the legality of processing your personal data based on consent before it affects the withdrawal of consent.
  8. The right to lodge a complaint with a regulatory authority.

You can exercise your legal rights by contacting us through the contact form on the website.

9. How We May Share Your Personal Information

We may disclose your personal information to other independent services within the Mr.Forex corporate group or to third parties. This may be to provide you access to our services, fulfill our legal obligations, enforce our terms of service, facilitate our marketing and advertising activities, or prevent, detect, mitigate, and investigate fraud or illegal activities related to our services. We strive to minimize the amount of personal information we disclose, limiting it to only the information that is directly relevant and necessary to achieve the specified purposes. Without your consent, we will not sell, lease, or otherwise disclose your personal information to third parties for their marketing and advertising purposes.

In the event that Mr.Forex is acquired by or merged with a third party, we reserve the right to transfer or assign the information collected from you as part of such merger, acquisition, sale, or other change of control. In the event of our bankruptcy, insolvency, reorganization, takeover, or legal proceedings for the repayment of creditors, or the application of laws or equitable principles applicable to creditor rights, we may not be able to control the processing, transfer, or use of your information.

10. How long do we retain your personal information?

The duration for which we retain your personal information depends on the time required to provide the services you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

11. How We Protect Your Personal Information

We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. In addition, our employees and third-party service providers access your non-public personal information only on a "need to know" basis.

We adhere to industry standards for protecting the personal information submitted to us, whether in transit or when we receive the information. However, internet transmission or electronic storage methods are not 100% secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

12. Links to Other Websites

Our website may contain links to other websites of interest for your convenience. However, once you leave our website using these links, you should be aware that we are not responsible for the protection and privacy of information on those other websites. You should exercise caution and review the privacy statements of the websites in question.

13. Miscellaneous

If any provision of this privacy policy is deemed unenforceable, it will not affect the validity or enforceability of the remaining provisions, and the unenforceable provision will be replaced by an enforceable provision that most closely achieves the intent of the unenforceable provision.

14. Language Version Statement

This legal term may provide multiple language versions for reference. In case of any translation errors or semantic differences, the English version shall prevail. The English version is the only official version of the legal terms of this website and has legal effect.