Privacy Policy: How We Protect Your Data & Privacy

Privacy

This privacy policy details how Mr.Forex uses and protects any information that you provide when using this website. If you continue to browse or use this website, you agree to comply with and be bound by the following privacy policy, which together with our Terms of Use govern Mr.Forex's relationship with you.

This privacy notice applies to any Mr.Forex website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.

Please review the entire site Privacy Policy carefully before agreeing. By viewing or using any part of this website, you agree to the full Privacy Policy of this website.

The terms "Mr.Forex", "this website", "the website", "us" or "we" refer to the owner of the website. The term "you" refers to the user or viewer of our website.

Mr.Forex is committed to ensuring that your privacy is protected as provided in this Privacy Policy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

Mr.Forex may change this policy from time to time. By updating this page and providing any information to Mr.Forex, you accept such changes. You should check this page regularly to view any changes.

1. What is Personal Information

Personal information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you when you use our Services.

2. What We Collect

Provision of all personal information is voluntary, but may be necessary to use our Services (such as registering an account).
We may collect the following personal information:

Identification details, such as name, age, etc.
Contact information, including email address, phone, etc.
Demographic information, such as postcode, preferences, interests, etc.
Information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
Any information provided by you when using our Services (community discussions, contact forms, trading account connection, etc.).

3. Personal Information We Collect Automatically When You Use Our Services

We collect information about your interaction with our Services and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This information may include, without limitation, Device ID or unique identifier, device type, IDFA.

Location Information. Please note that when using a mobile device, you can control or disable the use of location services for any application in your device's settings menu.

Computer and connection information such as page view statistics, traffic to and from the sites, referral URL, ad data, IP address, browsing history, and web log information.

4. Personal Information Collected Using Cookies and Similar Technologies

We use cookies, web beacons (or pixels), unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take when using our Services, within our advertising or email content.

We use Google Analytics, a web analytics tool from Google Inc., for adequate design and continuous optimization of our website. Google Analytics works with cookies and creates pseudonymised usage profiles, which allow an analysis of your use of our website. Information stored in such cookies (e.g., browser type/version, operating system used, referrer URL, host name of the accessing computer, time of server request) is usually transmitted to and stored on Google's servers.

5. How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Personal Information Collected from Other Sources

We allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to the personal information about you retained by the respective social media site. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we can collect, use and retain the information provided by these social media sites in accordance with this privacy notice. We may also use plugins or other technologies from various social media sites. If you click on a link provided via a social media plugin, you are voluntarily establishing a connection with that respective social media site.

If you give us personal information about someone else, you must do so only with that person's authorization. You should inform them how we collect, use, disclose, and retain their personal information according to our privacy notice.

7. How We Use Information We Collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
Providing customer services.
Improving our products and services.
Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the contact details which you have provided.
Sending you emails/notifications based on your account settings.
Providing you with a personalized experience (including advertising and marketing) on our sites based on your interests.
Detecting, preventing, mitigating and investigating fraudulent or illegal activities.

8. How You Can Access, Control, and Correct Your Personal Information

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

You have the following rights regarding our processing of your personal data:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object (in the case of processing your personal data based on our legitimate interest, e.g. direct marketing)
Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
Right to lodge a complaint with a supervisory authority.

You can exercise your statutory rights by contacting us via the Contact Form on the website.

9. How We Might Share Your Personal Information

We may disclose your personal information to other independent services within the Mr.Forex corporate family or to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our Terms of Service, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We attempt to minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

In the event of a merger or acquisition with another company, we may share information with them in accordance with our global privacy standards. Should such an event occur, we will require that the new combined entity follow this privacy notice with respect to your personal information. If we intend to handle your personal information for any purposes not covered in this privacy notice, you will receive prior notification of the processing of your personal information for the new purposes.

10. How Long We Retain Your Personal Information

We retain your personal information only for as long as is necessary to fulfill the purposes described in this policy. However, in order to comply with applicable legal obligations (including but not limited to tax, accounting, audit, or potential anti-money laundering AML regulations), even if you have stopped using the service or closed your account, we may legally retain specific transaction records, login logs, and authentication information for 5 to 7 years. Once the statutory retention period expires or retention is no longer necessary, we will use reasonable technical means to securely delete or anonymize your data.

11. How We Protect Your Personal Information

We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. Furthermore, our employees and third-party service providers have access to your non-public personal information on a "need to know" basis.

We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

12. Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

13. Miscellaneous

If any provision of this Privacy Policy is deemed unenforceable, the validity or enforceability of the remaining provisions shall not be affected, and the unenforceable provision shall be replaced with an enforceable provision that comes closest to the intention underlying the unenforceable provision.

14. Language Version Statement

These legal terms may be provided in multiple languages for reference. In the event of any translation errors or semantic discrepancies, the English version shall prevail. The English version is the only official version of the legal terms of this website and has legal effect.

15. International Data Transfers

As Mr.Forex (Shine Wealth Co., Ltd.) is a globally operating entity, in order to provide services to you, your personal information may be transferred to, stored in, or processed on servers and data centers outside your country/region (including but not limited to Taiwan and the United States). You acknowledge and agree that the data protection laws and privacy regulations of these jurisdictions may differ from those in your region (and may provide different levels of protection). By accessing or using this website and services, you explicitly consent to the transfer, storage, and processing of your information across borders as described in this Privacy Policy. We will implement industry-standard security measures (such as standard contractual clauses) to ensure your data receives adequate protection during transmission.